Privacy Policy

1. Information We Collect

Account information: name, date of birth, email address, username, phone number, and address provided during registration or verification.

Financial information: payment method details, transaction history, deposits, withdrawals, and wagering activity.

Technical information: IP address, device type, browser, operating system, cookies, and usage logs.

Communications: messages sent through live chat, email, or other support channels.

Identity verification: government-issued identification and proof of address where required by regulation.

2. How We Use Your Information

To create and manage your account, process deposits and withdrawals, and provide customer support.

To verify your identity, prevent fraud, enforce our Terms, and comply with anti-money laundering and responsible gambling obligations.

To personalize your experience, deliver promotions you are eligible for, and improve our products and services.

To send service-related notifications. Marketing communications are sent only where permitted by law and can be opted out at any time.

3. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and support security features.

You can control cookies through your browser settings. Disabling certain cookies may limit functionality of the Services.

4. Sharing of Information

We share personal data with trusted service providers who assist with payment processing, identity verification, hosting, analytics, and customer support, under contractual confidentiality obligations.

We may disclose information to regulators, law enforcement, or other authorities when required by law or to protect our rights, users, or the public.

We do not sell your personal information to third parties for their independent marketing purposes.

5. Data Retention

We retain personal information for as long as your account is active and for a reasonable period afterward to meet legal, tax, and regulatory record-keeping requirements.

When data is no longer required, we securely delete or anonymize it in accordance with our retention schedule.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your personal data, or to object to certain processing.

To exercise these rights, contact support@databetrix.com. We may need to verify your identity before fulfilling a request.

You may also lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Security

We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls.

No method of transmission or storage is completely secure. You are responsible for keeping your account credentials confidential.

8. International Transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border data transfers.

9. Children

The Services are not intended for anyone under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, we will close the account and delete associated data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For privacy-related questions or requests, contact support@databetrix.com or reach us through live chat on the website.